Sunday, February 19, 2012

Media in the UAE


 The media here may come across as amateur and under-developed but it has improved immensely from when I first came over in 2006.

At the end of the media breakdown section of this post, I’ll write up my opinions on where Middle East PR companies go wrong, and the best ways to get your story in the news.

There are two English television stations here. The first is City 7 and does very few new programmes. A lot of the stuff on City 7 is at least a year old and some of the presenters now work at Dubai One (the country’s other English station) its very bizarre and in my opinion not really worth reviewing.

The second channel is called Dubai One. After watching the programmes, you’ll come to the conclusion that many people working in the media in Dubai just don’t have the experience you’ll find in other countries. Many of the presenters on the shows below are quite young, and in their first ever presenting jobs, while very few have actual journalism experience. This means their interviewing style can be amateur, or presenting style is either over-exuberant or too wooden.

The channel is clearly understaffed by about 8 producers at the very least. As a result, the show reviews below should be seen in context. I was going to give you a review of each programme on the channel but it was so negative that I have just decided to give an overview on what the programmes are and you can make your own mind up.

The flagship-show Studio One, airs at 7:30 for half an hour is a magazine show, presumably aimed at families who’ve just got in from work and school. There is a cooking bit at the end, which has some amazing chefs who really should have their own shows.

Emirates 24/7 is straight after that. This is a news programme looks in-depth into issues affecting UAE residents as well as the wider international community.

Emirates News is on at 8.30pm. A daily news programme which usually starts with government stories and then goes on to other local and international issues.

Out and About is on Saturdays at 10.30am. As the name says, its about things to do out and about the country with movie reviews and sometimes interviews with celebrity personalities.

That’s Entertainment on Saturdays at 11.00am- entertainment news and events.

There are a host of radio stations here, some with news and some without. Most are music-based.

I will try not to impose my views here (since I do work for Radio 1 and Radio 2) but will try to give an honest review of the radio here as honestly as possible, but please do forgive me if I don’t.


Radio 1 104.1 in Dubai and 100.5 in Abu Dhabi

Aimed at 16-40 year olds, music-heavy and competition-oriented. News on this station is live and up to date.

Radio 2 99.3 in Dubai and 106 in Abu Dhabi
Aimed at over 35s playing tunes from 80s, 90s and now. This station is competition-based and talk-heavy in the mornings with a very full breakfast show. News on this station is live and up to date. Like Radio 1, the reporters are always out and about reporting on location.

Virgin Radio 104.4
Aimed at 16-40 year olds. Solely for the music, recorded news and weather is a side feature, mainly headlines and entertainment-heavy.

Channel 4 104.8

Presumably aimed at 16-35 year olds. To be honest I listened to this station specifically for this blog, and came up with the following: good music selection, awful presenters and no news.

Dubai 92 92.0
Aimed at over 35s, seemingly without a specific music policy.  I believe the news is recorded after 10am, but can’t be sure.

Rock Radio 90.7
Aimed at anyone who likes Rock. This station plays everything from Green Day to Nirvana to Muse to Metallica. There is no news on this station but the morning presenter does do headlines in case you missed something major.

Dubai Eye 103.8
A talk station which opens with a business breakfast show and also has one in the evening. There’s also a phone-in discussion at 8pm. The news is recorded in the afternoon. Sometimes (usually at 9pm) the news presenters leave in edits they’ve forgotten about (long pauses, coughs etc) it’s fun to look out for them.

BBC World Service 90.3 in English between 9am and 6pm and Arabic between that.
Excellent programmes and news, but the signal isn’t always amazing which can be annoying.


And just because a few people on twitter and FB messaged regarding advice for PR companies in the UAE. See below a deviation from my usual blog:


PR for Radio in the UAE …

One issue I have with the way public relations is handled in the UAE is the fact that the story isn’t tailored to suit the medium they’re pitching to.  For example, newspapers, online and television can cover chef/ barista competitions because there are pictures and they aren’t as immediate as the radio medium. On radio, we need generally interesting stories, preferably with equally interesting audio.

Another issue I have with PR here is that they don’t have a clue about news. It’s highly annoying when people ask ‘on what programme will the interview will be aired’ or ‘when does the news air’. Seriously?

My biggest bug-bear has got to be PR people who think Radio, TV, newspapers and online are all the same. For example, television is just not as popular as radio in the UAE, for a variety of reasons- it’s not developed and people are always in their cars are two reasons.

Radio 1, according to IPSOS figures has an average audience of around 600,000 listening at any one time. This figure may well be higher because surveys are not entirely accurate and the figures are also constantly changing. That’s a huge number of people. Yet PR people seem to think that it’s okay to make one of our journalists wait while a local camera crew takes about half an hour to set up and the presenter needs about ten tonnes of make up before getting on camera. Radio journalists usually need about 5 minutes of pre-recorded air time- the best 30 seconds of which will be used edited to make the dude on mic sound amazing.

The other reason why you should not make someone in radio wait is the negative effect on your story; since the quicker we get the interview, the quicker we get it on air, which equals more air time, and who doesn’t want more air time?

This follows on to another issue: immediacy. Radio is immediate, all I need is a phone line and I can report what I’m seeing, a fire, ship sinking, ridiculously boring conference whatever.

It’s okay for a newspaper journalist to wait sometimes even a week for an interview. They don’t care; they can afford to take an hour doing the interview and spend a leisurely day writing 300 words for one publication. We’ll take five minutes to conduct the interview and have it air within 20 minutes on 2 stations to more than half a million people.

Over here it’s similar for television people to take an age doing things because their story will air once in the daily news programme that evening and then go up on a website that doesn’t usually work.

So sorry about the rant, but if PR people just understood how they’re shooting themselves in the foot, they would get places quicker.

How to get your story in the news

It’s the easiest thing in the world getting your story in the news in the UAE, and if you aren’t doing it, there is something wrong. The fact that there is a serious lack of reportable news here means if you pitch the story correctly, it will get in.

The first rule, which I cant state enough is KNOW the medium you’re pitching to AND know the publication you’re pitching to. Don’t pitch a story about banks and finance to Radio 1. Pitch it to Arabian Business. Don’t pitch a story on how to address the nurse shortage to What’s on Magazine; pitch it to Radio 2. That may sound simple to some of you, but the amount of irrelevant press releases I get, this is a valid point.


If you are going to pitch to the wrong medium, just because you’re that kind of PR company, then at least do it right. So let’s go with the banking story, finance and Radio 1. How do you get your banking story on Radio 1- a totally entertainment-based station with music aimed at 16-35 year olds? Make it relevant to the listener. Give them advice on how to manage loans? How to pay for student life? Do a study, come up with a statistic- 80 percent of the people who are in high school now wont be able to afford uni. What? OMG that is shocking and very relevant to our listeners-  but don’t worry, our financial advisor can help you…and your story will get in.

Anyway, that’s all for now; I am available for hire as a consultant if you want to know more about radio, television, newspapers or online. I and my partner also provide media training for those CEOs who feel too shy in front of a camera or mic to get their message out in the right way.

Ciao

Friday, February 03, 2012

Registering your car in Dubai, Abu Dhabi and Sharjah


I have chosen these three emirates, because they are the most common and because procedures in all the other emirates are likely to be a mish-mash of these three.  Also, in all cases before re-registering all traffic fines must be paid for.

I’ll start with Dubai because it’s the easiest (for me.)

Registering in Dubai

Usually when you buy your car, brand new from a showroom, they’ll take care of the registration process for you.

If you’re buying it second-hand, it’s a similar process to re-registering. You will need to transfer the car onto your name from the previous owner. The previous owner will have to go with you to a Tasjeel Centre.

If your car is less than 3 years old, you can register over the phone as long as you have your insurance sorted. If it isn’t, you have to go down to the Tasjeel centre – Emirates Road with
·      Technical examination test (if you bought your car more than two years ago)
·      Insurance document
·       Vehicle registration card
·       Passport copy (for individuals) or commercial license copy (for companies)
If you live in Dubai but have a visa from another emirate, also take your Dewa bill and / or tenancy contract.

This service does cost around 400 dirhams for a light vehicle…but check how much it is before you go, it changes all the time. Your Emirates ID card will not be suitable at RTA offices at the time of writing this blog, I have no idea why, but they don’t seem to know what it is.

This is the link to the Tasjeel Centres in Dubai http://www.rta.ae/wpsv5/links/map/rta_map_en.html

The documents and prices regularly change, so please call the RTA on 800 90 90 to check you have the right documents.

Note: If you have a car registered in another emirate (Sharjah, Abu Dhabi etc), you will have to go to that emirate to re-register your car, even if you live in Dubai. As far as I know, it’s the same across the country. But when you do this, you may be able to apply to change the registration of your car, so the year after you could register in the Emirate of your choice.

In the case of a second hand car, you will need to transfer the car into your name from that of the previous owner. This costs about 400 dirhams also. The car seller will need to go with you.

You will need to get
·      A sale agreement, which you can get in Tasjeel centres
·      Passport copy of both parties plus originals
·      Insurance in your name.
·      Technical test. (If the car is damaged, you will need to repair and pay for that damage.)

Also, just as an aside, the RTA does offer disabled badges, it’s a nightmare to get one I’m sure. Here’s a link if you would like to know the procedure http://www.rta.ae/wpsv5/wps/portal/DNH


Abu Dhabi

This is all done through the Abu Dhabi Police since there isn’t an RTA in AD.

It costs around 200 dirhams to register a light vehicle and you will need far more documents than Dubai. I would suggest taking both a copy and the original of every single document, even though they say it’s not necessary. You will need:

1.   Passport and Visa
2.   Employment certificate
3.   Driving license
4.   Car Insurance policy for 13 months.
5.   Technical Test result
6.   Vehicle Contract- issued by manufacturer or vehicle selling agent
7.   Bank certificate- regarding car loan information
8.   Notarised vehicle ownership transfer certificate- if you’re not the first owner of the car


According to Abu Dhabi e Government, the service is pretty straightforward if your documents are in order. Once you get to the Traffic & Licensing Department, you just need to fill in the designated form, submit the required documents and then check with the delivery counter to receive the registration.

It’s a similar procedure for Re-registering, but you will only need the following documents. Again please take both a copy and the original, just in case. It costs around 100 AED for a light vehicle.

1.   Vehicle Registration card
2.   Technical Inspection certificate
3.   Passport and visa
4.   Insurance policy, shouldn’t be older than a month
5.   Employment certificaxxte- original, apparently. (Glad I don’t live in Abu Dhabi because I have no idea what an employment certificate is.)

If you have any questions beforehand, call 600 5 333 33.



Sharjah

I have been told that registering a car in Sharjah is quite difficult, and that a person is allowed only one car in their name. I am unsure if this has changed at the time of writing and would appreciate some input on the subject. This is the number for the Sharjah Traffic Department 06 538 1111.

It costs around 380 dirhams to register.

For registering your car you will need

·      Sales certificate
·      13 Months insurance certificate
·      Bank certificate regarding car loan
·      Passport and Visa

For Re-Registering (costs around 200 AED)

·      Insurance in buyer’s name valid for 12 months
·      Vehicle testing certificate
·      Registration card
·      Passport and Visa

I haven’t been told that the seller needs to go with you, but assume that they do, since the process has been described to me as ‘similar to Dubai but difficult’


Now, remember, take a copy and original of everything and just breathe